CAMS-ii Customer Access
Message Center
Downloads
Forms
Security Audit
Services
After Hours
How to use CBS After Hours Service
- Dial either 919.920.9428 or 800.759.2267 and you should reach a CBS customer support representative.
- If you do not get an answer at either of the above numbers, then leave a brief voice message including your name, your credit union’s name and the telephone number with the area code. As quickly as possible, your call will be responded to by a CBS customer support representative.
Software Support
CBS provides a robust, state-of-the-art online CAMS-ii Ticket Tracking (CTT) System for its customers to submit support issues, to request software enhancements, and to transmit general support and sales information requests.
A key element of our Customer Support Improvement Initiative, the online CTT System replaces the need for support emails and reduces the need for many support phone calls, while giving you direct, real-time access to our world-class support team.
You can not only submit support issues, but also view their status and resolution, and receive updates and resolutions via email. You can also update an issue to pose follow-up questions that become part of the issue record… all on a 128-bit SSL encrypted link.
How to access the CTT System
Access to the CTT System requires broadband Internet access, an email address, and a CBS-issued User ID and Password.
CAMS-ii Users Conference
2024 CAMS-ii Users Conference
September 18-20, 2024
Myrtle Beach, SC